Joining the team as IT Support Engineer Apprentice, you will be based at the Head Office of Partnering Health in Whiteley. You will be assisting end users and healthcare SME customers when required. Additionally, you will be providing IT support to the company’s remote offices across Hampshire.
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
Responsibilities
What will the apprentice be doing?
As an IT Support Engineer Apprentice, you will be:
- Providing 1st to 2nd line technical support to end users
- Troubleshooting and repair any hardware and software
- Resolving software and application issues
- Completing documentation and quick step deployment guides
- Providing appropriate support to staff using new technologies
What training will the apprentice take and what qualification will the apprentice get at the end?
Full training towards L3 Support Technician will be provided. You will complete a 22 month apprenticeship which includes 17 days at the PETA training centre in Cosham.
What is the expected career progression after this apprenticeship?
Progression opportunity upon completion of the apprenticeship.
Reality Check
A full driver’s license is required as you will be needing to commute to other company’s offices. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.Skills Required
IT skills, Organisation skills, Problem solving skills, Keen interest in IT, Eager to learn new skills, Technical understanding of IT, Troubleshooting knowledge, Self-motivated, Keen to develop, Desire to learn, Ability to prioritise, Telephony platforms experienceQualifications Required
GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) EssentialGCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
