Dental Dynamix Imaging Ltd

IT Support Apprenticeship

Employer:

Dental Dynamix Imaging Ltd

Training Provider:

GP STRATEGIES TRAINING LIMITED

Weekly wage £153.00
34.0 hours per week Monday - Friday, shifts to be confirmed.
duration: 14 months
start: 28 October 2019
Bearsted
Intermediate(level 2)
IT Application Specialist (apprenticeship standard)
24 October 2019 (application closing date)
A fantastic opportunity to secure one of two available roles as an IT Support Technician within a fast-growing organisation.

Responsibilities

The successful candidates will be tasked with providing optimal value to our business by providing on site or remote IT support at the first & second line at one or several of our customers' premises. 

Main duties and responsibilities will include:

  • Use of Microsoft Office (Outlook, Excel and Word)
  • Use of CRM and accounting software
  • Arranging services for our engineers
  • Work as part of team to meet client needs
  • Liaising with customers through our ticketing system and Outlook
  • Run diagnostics to find problems with software and hardware
  • Use of office equipment including photocopying, franking
  • Speaking to customers on the telephone
  • General administrative duties
  • Support for Windows OS (7, 10 and Server 2008, 2012, 2016 and 2019)

Future Prospects

We would like to have the opportunity to offer the candidate a full-time role at Dental Dynamix, with the chance to exhibit with us at national dental shows, installing dental equipment and leaping into the technical sales aspect of the business if applicable.

Reality Check

Living within a commutable distance of Maidstone.

Skills Required

  • Good timekeeping skills
  • Good social skills
  • Fantastic communication skills (both written and verbal)

Qualities Required

  • A desire to develop your career at pace, and the commitment to excellence that this requires
  • Great interest in IT
  • A natural interest in putting forward new ideas to improve processes

Qualifications Required

  • GCSEs at grades A*-D/9-3 (or equivalent) in English and maths
  • BTEC in IT (or equivalent)

Training Provided

  • Level 2 Diploma in IT
  • Functional skills in English, maths, and ICT (if applicable)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
Apply now

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