IT Support Apprentice - 69273 - Advanced (Level 3)

Nexus Consultancy Ltd (Employer)

QA Apprenticeships (Training Provider)

Annual wage £12,000.00
37.5 hours per week Monday to Friday, 9 am - 5 pm
15 months (duration)
23 November 2020(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
9 November 2020 (application closing date)
Register interest

Job Description

Database management, computer re-installations to both PC and Mac, installation of anti-virus software and software and hardware repairs will be just some of the day-to-day role.


Main responsibilities: 

  • Computer re-installations to both PC and Mac, installation of anti-virus software
  • Hardware Repairs - PC/Mac
  • Software Repairs - PC/Mac
  • Customer Contact via email, telephone, face to face
  • Database Management 
  • Ad Hoc support to other Team Members

Future Prospects

Potential full time role and career progression opportunities.

Reality Check

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Skills Required

  • Customer orientated and will therefore require good communication skills
  • Confidence and knowledge to carry out repairs

Qualities Required

  • A hardworking individual looking to begin a career in IT
  • Ability to work alone and part of a Team


Qualifications Required

5 GCSE's or equivalents at grade 9-4/A*-C including maths and English.

Training Provided

  • Level 3 - Infrastructure technician standard
  • Functional Skills if required 
  • BCS Award in Coding and Logic
  • BCS Award in Business Processes
  • Microsoft Technology Associate Networking Fundamentals
  • BCS Award in Mobile and Operating Systems
  • BCS Award in Cloud Services
Register interest