IT Support Apprentice - Advanced (Level 3)

Nexus Workforce Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £15,000.00
37.5 hours per week Monday – Friday 9:00 AM – 5:00 PM (37.5 Hours per week)
15 months (duration)
11 October 2022(start date)
Information communications technician (apprenticeship standard)
10 October 2022 (application closing date)
Register interest

Job Description

Based in Huddersfield, you will be exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it!

Responsibilities

What will the apprentice be doing?

  • Provide 1st line support to internal staff and across the wider company
  • Troubleshoot IT issues such as – password resets, software upgrades, hardware repairs
  • Travel and support senior technicians with site visits as and where needed – dealing with networks and servers
  • Install hardware and software – configure, maintain and upgrade

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information communications technician.

With this Level 3 IT apprenticeship, you'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software and optimising performance.

Our expert-led programme goes beyond the requirements of the apprenticeship qualification. We offer extra training in networking and Linux to boost your knowledge and accelerate your skills.

With our unique curriculum and one-to-one support, you'll get the experience, qualifications, and confidence you need to thrive in IT.

The successful candidate will complete the units below, as part of the apprenticeship.

  • Course 1: IT Essentials (Parts 1 & 2)
  • Course 2: Microsoft mobility & devices fundamentals 
  • Course 3: Microsoft azure fundamentals 
  • Course 4: Microsoft server fundamentals 

What is the expected career progression after this apprenticeship?

Potential for a full time job role upon completion. 

Reality Check

Regular company events and team socials. 20 Days holiday + bank holidays. Birthday holiday incentive. Provided a company mobile phone and laptops. Great progression opportunities. A driver is required for this role - due to nature of duties

Skills Required

Customer care skills, Full UK Drivers Licence, Ability to work under pressure, Can-do attitude

Qualifications Required

GCSE or equivalent English (Grade GCSE C/4) Essential
GCSE or equivalent Maths (Grade GCSE C/4) Essential
Register interest

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