What will the apprentice be doing?
Joining the team as an IT Support Apprentice, you will learn:
- How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment
- How to maintain and troubleshoot IT equipment
- How to identify and resolve technical problems
What training will the apprentice take and what qualification will the apprentice get at the end?
As an IT Support Apprentice, you will be studying towards a level 3 ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Medhurst team combined with 25 days of off the job training at the PETA training centre in Cosham.
What is the expected career progression after this apprenticeship?
There is potential for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.
Reality CheckBenefits: 23 days holiday plus + Bank holidays. Pension scheme. Great career progression opportunities. Training towards completion of L3 Support Technician apprenticeship. Hand-on training across various projects. Free car park. A driving licence will be beneficial. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.
Skills RequiredCommunication skills, Problem solving skills, Logical, Motivated, Genuine interest in IT, PC & Laptop hardware knowledge, PC & Laptop software knowledge, Basic network troubleshooting, Ability to prioritise workload, Manage time effectively, Networking Concepts knowledge, Knowledge of Microsoft OS
Qualifications RequiredGCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
BTEC or equivalent IT (Grade Pass or above) Desired