Medhurst Communications Ltd

IT Support Apprentice - Advanced (Level 3)

Medhurst Communications Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £12,000.00
40.0 hours per week Monday-Friday 09:00-17:30.
22 months (duration)
10 October 2022(start date)
Information communications technician (apprenticeship standard)
30 September 2022 (application closing date)
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Job Description

Are looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice.


What will the apprentice be doing?

Joining the team as an IT Support Apprentice, you will learn:

  • How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment
  • How to maintain and troubleshoot IT equipment
  • How to identify and resolve technical problems

What training will the apprentice take and what qualification will the apprentice get at the end?

As an IT Support Apprentice, you will be studying towards a level 3 ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Medhurst team combined with 25 days of off the job training at the PETA training centre in Cosham.

What is the expected career progression after this apprenticeship?

There is potential for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Reality Check

Benefits: 23 days holiday plus + Bank holidays. Pension scheme. Great career progression opportunities. Training towards completion of L3 Support Technician apprenticeship. Hand-on training across various projects. Free car park. A driving licence will be beneficial. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Skills Required

Communication skills, Problem solving skills, Logical, Motivated, Genuine interest in IT, PC & Laptop hardware knowledge, PC & Laptop software knowledge, Basic network troubleshooting, Ability to prioritise workload, Manage time effectively, Networking Concepts knowledge, Knowledge of Microsoft OS

Qualifications Required

GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
BTEC or equivalent IT (Grade Pass or above) Desired
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