IT Support Apprentice - Advanced (Level 3)

Redpalm Technology Services Limited (Employer)

Baltic Training (Training Provider)

Annual wage £15,000.00
40.0 hours per week Monday to Friday 8 AM to 6 PM
15 months (duration)
22 August 2022(start date)
Information communications technician (apprenticeship standard)
21 August 2022 (application closing date)
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Job Description

STOP RIGHT THERE! We have an amazing opportunity up for grabs right now for an enthusiastic individual to begin a career in IT! Keep reading to find out more.


What will the apprentice be doing?

Providing 1st line support via the helpdesk where you will communicate with clients
Ensuring that all tickets and customer requests are kept up to date 
Supporting with the set up of new user accounts and permissions
Setting up new equipment and ensure that anti-virus is installed 

What training will the apprentice take and what qualification will the apprentice get at the end?

In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. The training will be delivered in blocks through our online SMART classrooms.

What is the expected career progression after this apprenticeship?

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.

Reality Check

Healthcare. Company pension. 24 days holidays plus bank holidays. 1 extra day holiday per year for every year you are in the business. Social Events. Christmas Party. Team Building. Extra Training.

Skills Required

Enthusiastic, Hardworking, Passion for IT, Confident communicator

Qualifications Required

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential
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