What will the apprentice be doing?
Providing 1st line support via the helpdesk where you will communicate with clients
Ensuring that all tickets and customer requests are kept up to date
Supporting with the set up of new user accounts and permissions
Setting up new equipment and ensure that anti-virus is installed
What training will the apprentice take and what qualification will the apprentice get at the end?
In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. The training will be delivered in blocks through our online SMART classrooms.
What is the expected career progression after this apprenticeship?
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
Reality CheckHealthcare. Company pension. 24 days holidays plus bank holidays. 1 extra day holiday per year for every year you are in the business. Social Events. Christmas Party. Team Building. Extra Training.
Skills RequiredEnthusiastic, Hardworking, Passion for IT, Confident communicator
Qualifications RequiredGCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential