IT Support Apprentice - Advanced (Level 3)

Utility Bidder Limited (Employer)

Baltic Training (Training Provider)

Annual wage £17,000.00
37.5 hours per week Monday-Friday 9am-5:30pm
15 months (duration)
7 June 2022(start date)
Information communications technician (apprenticeship standard)
6 June 2022 (application closing date)
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Job Description

Resolving technical problems through the ticketing system Building or configuring new hardware to agreed specifications Installing and updating business approved software packages Purchase the appropriate software licensing agreement Compliance with GDPR across all touchpoints


Powered effective working and sustainability, Utility Bidder are passionate about building on values of unrivaled customer service, alongside a determination to offer above-and-beyond value to thier clients and suppliers.

Utility Bidder’s aim is simple: Be a part of your product offering to your customers, members, and business associates to reduce their commercial Utility overheads. Working with partners such as the NHS, Age UK and Teenage Cancer Trust, they are second to none in supporting all individuals, including their new apprenitce.

Within this IT Support apprenticeship role, you would get stuck into IT duties resolving technical problems through the ticketing system, installing and updating business-approved software packages, retaining and good client relationship and so much more!

Applying for the role is a no brainer, please apply below to start your dream career!

Future Prospects

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

Reality Check

  • 20 days annual leave plus bank holidays 
  • Full time employment on completion of the apprenticeship 

Skills Required

  • Basic IT skills
  • Customer service experience

Qualities Required

  • Passionate about IT and Technology
  • Mechanical aptitude
  • Problem-solving skills


Qualifications Required

  • GCSE Grades 4/c or above in both English and Maths

Training Provided

In this role, you’ll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

Register interest