What will the apprentice be doing?
You will play a vital role in supporting our ICT systems, hardware and processes, helping our internal customers resolve problems whilst being supported to complete an 18 month Level 3 IT Solutions Technician (Software Path) apprenticeship. The apprenticeship will involve developing technical and business skills
What training will the apprentice take and what qualification will the apprentice get at the end?
As digital and IT technologies evolve and enable digital
transformation of business, there is an increasing need
for individuals equipped with the skills to support,
develop and implement IT solutions.
IT Solutions Technicians develop, implement and
maintain complete IT Solutions, including; servers,
networks, operating systems, middleware and
Core skills include; requirements gathering, solution
development, testing, implementation and support. This
can be in both traditional or modern ‘DevOps’ style
IT Solutions Technicians undertake duties across the
complete IT Solution, working on the team’s core
activities. All apprentices are taught a common core
understanding and then take the following pathway:
• IT Software Solutions; focuses on applications
and supporting components such as databases
What is the expected career progression after this apprenticeship?
This will provide the apprentice with a good grounding in the field of IT Support.
Reality CheckWe are moving during the summer to a new premises to the north of Northampton town centre. As part of the application process NPH will be sharing candidate information with the apprentice provider, for the purpose of assessing apprenticeship eligibility requirements.
Skills RequiredCommunication skills, IT skills, Customer care skills, Analytical skills, Logical, Team working, Initiative, Willing to learn
Qualifications RequiredGCSE or equivalent Maths and English (Grade 4 or equivalent) Essential