IT Support Apprentice - Advanced (Level 3)

Abercrombie & Kent Travel Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £8,872.50 to £17,004.00
37.5 hours per week Monday to Friday – 9 am – 5 pm
15 months (duration)
4 October 2021(start date)
Information communications technician (apprenticeship standard)
27 September 2021 (application closing date)
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Job Description

Are you ready to kick-start your IT career? Do you want to work for an award-winning, luxury travel company with a difference? In this role, you will provide first-line support, helping your team set up their desktops, install and configure Software, and much more!


Roles and Responsibilities

  • Log all work performed when fixing issues
  • Conducting password resets
  • Setting up and rebuilding equipment before being issues to users
  • Setting up desktops for new starters
  • Install and configure Software

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Abercrombie & Kent.

Future Prospects

There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW):

Skills Required

  • Passion for IT
  • Good customer service skills

Qualities Required

  • Willing to learn and progress
  • Organised and proactive

Qualifications Required

Grade 4/C GCSE or equivalent in Mathematics is required.

Training Provided

Level 3 - IT Support Technician 

Register interest