IT Support Apprentice - Advanced (Level 3)

Abercrombie & Kent Travel Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £8,385.00
37.5 hours per week Monday - Friday 9.00am - 5.00pm
15 months (duration)
4 October 2021(start date)
Information communications technician (apprenticeship standard)
27 September 2021 (application closing date)
Register interest

Job Description

Are you ready to start your IT career? Do you want to work for an award-winning, luxury travel company with a difference? In this role, you will provide first-line support, helping your team set up their desktops, install and configure Software, and much more!

Responsibilities

Roles and Responsibilities:

  • Log all work performed when fixing issues
  • Conducting password resets
  • Setting up and rebuilding equipment before being issues to users
  • Setting up desktops for new starters
  • Install and configure Software

Future Prospects

There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Passion for IT
  • Good customer service skills

Qualities Required

  • Willing to learn and progress
  • Organised and proactive

Qualifications Required

  • Grade 4/C GCSE or equivalent in Mathematics is required

Training Provided

Level 3 - IT Support Technician.

https://www.balticapprenticeships.com/apprentices/it-support-technician-apprenticeship

Register interest

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