Northampton Partnership Homes Ltd

IT Support Apprentice - Advanced (Level 3)

Northampton Partnership Homes Ltd (Employer)

Technical Professionals Limited (Training Provider)

Annual wage £8,515.00
37.0 hours per week 9am to 5pm Monday-Friday
18 months (duration)
2 August 2021(start date)
IT Solution Technician (apprenticeship standard)
30 June 2021 (application closing date)
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Job Description

Northampton Partnership Homes is responsible for managing over 11,000 homes across Northampton. If you are a customer focused, logical, creative thinker who wants to succeed in a career in IT then we have an exciting apprenticeship opportunity available.

Responsibilities

What will the apprentice be doing?

You will play a vital role in supporting our ICT systems, hardware and processes, helping our internal customers resolve problems whilst being supported to complete an 18 month Level 3 IT Solutions Technician (Software Path) apprenticeship. The apprenticeship will involve developing technical and business skills

What training will the apprentice take and what qualification will the apprentice get at the end?

As digital and IT technologies evolve and enable digital
transformation of business, there is an increasing need
for individuals equipped with the skills to support,
develop and implement IT solutions.
IT Solutions Technicians develop, implement and
maintain complete IT Solutions, including; servers,
networks, operating systems, middleware and
applications.
Core skills include; requirements gathering, solution
development, testing, implementation and support. This
can be in both traditional or modern ‘DevOps’ style
teams.
IT Solutions Technicians undertake duties across the
complete IT Solution, working on the team’s core
activities. All apprentices are taught a common core
understanding and then take the following pathway:

• IT Software Solutions; focuses on applications
and supporting components such as databases

What is the expected career progression after this apprenticeship?

This will provide the apprentice with a good grounding in the field of IT Support.

Reality Check

We are moving during the summer to a new premises to the north of Northampton town centre. As part of the application process NPH will be sharing candidate information with the apprentice provider, for the purpose of assessing apprenticeship eligibility requirements.

Skills Required

Communication skills, IT skills, Customer care skills, Analytical skills, Logical, Team working, Initiative, Willing to learn

Qualifications Required

GCSE or equivalent Maths and English (Grade 4 or equivalent) Essential
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.