IT Support Apprentice - Advanced (Level 3)

Trinity Managed Services Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £9,600.00
35.0 hours per week Monday - Friday, 9.00am - 5.00pm
12 months (duration)
10 May 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
30 April 2021 (application closing date)
Register interest

Job Description

Whether it’s delivering effective solutions to networking problems or supporting the smooth running of business infrastructure, you can be sure IT will play an essential role in any successful company. Are you an aspiring IT professional looking to begin your career with an apprenticeship? If so, please read on.


Baltic are delighted to be partnering with Trinity Managed Services to recruit an IT apprentice. utilising cutting edge technology and unrivaled customer service, Trinity Managed Services use IT solutions to give customers a competitive edge, whilst improving user experience to boost productivity.

Key responsibilities involved in the role include:

  • Using email, Teams and telephone to communicate with users
  • Connecting laptops, phones, desktops to the WiFi network, as well as the cloud service
  • Logging, troubleshooting, and analysing issues in order to provide IT solutions for clients
  • Monitoring client servers
  • Working with the network team to configure routers, Virtual machines, desktop computers, and servers
  • Configuring Microsoft365, computer, and server operating systems

Future Prospects

  • Future full-time employment beyond the 12 month apprenticeship

Reality Check

About Baltic:

  • Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills employers need
  • If this sounds like the role for you, get in touch! Once we’ve received your application, one of our team will be in touch to help you with the next stage

Eligibility Criteria:

  • Individuals must have a valid and eligible residency status to apply for this role

Skills Required

  • No previous experience required, however a keen interest and passion for IT is essential
  • Strong passion for IT and technology

Qualities Required

  • Effective communicator
  • Ability to work in a team
  • Self-motivated and willing to learn

Qualifications Required

  • GCSE in maths Grade 4/C or equivalent or maths Level 2 Function Skills

Training Provided

Infrastructure Technician Level 3 Apprenticeship Standard:

  • Full training and support will be provided throughout your apprenticeships by both Baltic Apprenticeships and Trinity Managed Services
Register interest