IT Support Apprentice - Advanced (Level 3)

Laboc Communications Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £9,750.00
37.5 hours per week Monday - Friday, 8.00am - 4.30pm
12 months (duration)
19 October 2020(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
15 October 2020 (application closing date)
Register interest

Job Description

Laboc Communications Ltd are looking to take on a IT Support Apprentice to join there team and take on day to day duties and also complete a Infrastructure Technician level 3 qualification. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.


Roles and Responsibilities:

Short term 1st line support including:

  • Troubleshooting technical issues
  • Fact-finding on phone calls/logging tickets
  • Anti-virus work, phone systems, password resets
  • General IT support
  • Working with Office 365

Future Prospects

  • Progression to L4 after completion of Level 3 Programme 

Skills Required

  • Basic understanding and keen interest in IT and technology
  • Good communicator

Qualities Required

  • Problem solver
  • Passion to learn and develop

Qualifications Required

  • A minimum of a grade C/4 in maths or a level 2 functional skills qualification

Training Provided

Infrastructure Technician Level 3 Apprenticeship Standard:

  • Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need
  • If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided
Register interest