T3 Network Solutions

IT Support Apprentice

Employer:

T3 Network Solutions

Training Provider:

BALTIC TRAINING SERVICES LIMITED

Annual wage £8,100.00
37.5 hours per week 8.30am - 5.00pm (Days to be confirmed)
duration: 12 months
start: 1 April 2020
DE21 7SS
Advanced(level 3)
Infrastructure technician (apprenticeship standard)
30 March 2020 (application closing date)
T3 Network Solutions, based in Derby, offers IT Support to small businesses in the local area. From hosted services and hardware to telephony, they pride themselves on excellent customer service. They are now seeking a passionate individual to join their small team of 5 as an IT Support Apprentice!

Responsibilities

Roles and Responsibilities will include but not be limited to:

  • 1st line support through the IT helpdesk
  • Diagnosing IT issues with customers using remote access tools
  • Setting up and configuring Hardware
  • Using administration skills to log ticket updates accordingly
  • Providing exceptional Customer Service

Future Prospects

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Reality Check

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Basic IT knowledge
  • Outgoing personality
  • Confidence
  • Excellent communication skills as you will be speaking with clients  

Qualities Required

  • Looking to progress within the industry
  • Committed and passionate
  • Reliable and hardworking

Qualifications Required

Grade 4 in Maths and Grade 3 in English GCSE or Level 2 Functional skills (or the equivalent). 

Training Provided

Level 3 Infrastructure Technician Qualification.

Please follow the link below for more information regarding the training for the role:

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician

Register interest