IT Support Apprentice
Halcyon International Group Limited
BALTIC TRAINING SERVICES LIMITED
Halcyon International Group Ltd are the infrastructure and service providers that support the needs of several SME companies within their group. They are currently looking to grow their IT team with the addition of an IT support apprentice.
As the apprentice, you will be expanding your knowledge while taking on responsibilities such as helpdesk support, troubleshooting IT issues and hardware and software upgrades. The role is based in Birmingham and comes with an attractive employee benefits package.
Roles and Responsibilities:
- Provide support through the helpdesk
- Resolve and log tickets
- Install software
- Troubleshoot IT issues
- Perform hardware upgrades
- Setting up PCs
Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Halcyon International Group Ltd.
Upon completion of your Level 3 Apprenticeship you may want to progress your learning further and enrol onto our Level 4 IT Programme.
For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates
- Passion for IT
- Excellent communicator
- Natural team player
- Enthusiastic to learn more
- Problem solver
- GCSE Grade 4 in English and maths (or the equivalent)
The successful candidate will work towards the Infrastructure Technician Level 3 programme.
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This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.