Halcyon International Group Limited

IT Support Apprentice

Employer:

Halcyon International Group Limited

Training Provider:

BALTIC TRAINING SERVICES LIMITED

Annual wage £8,775.00
37.5 hours per week Monday - Friday 8.30am - 4.30pm
duration: 15 months
start: 13 January 2020
Birmingham
Advanced(level 3)
Infrastructure technician Level 3 (A level) (apprenticeship standard)
6 January 2020 (application closing date)
As the apprentice, you will be expanding your knowledge while taking on responsibilities such as helpdesk support, troubleshooting IT issues and hardware and software upgrades. The role is based in Birmingham and comes with an attractive employee benefits package.

Responsibilities

Halcyon International Group Ltd are the infrastructure and service providers that support the needs of several SME companies within their group. They are currently looking to grow their IT team with the addition of an IT support apprentice.

As the apprentice, you will be expanding your knowledge while taking on responsibilities such as helpdesk support, troubleshooting IT issues and hardware and software upgrades. The role is based in Birmingham and comes with an attractive employee benefits package. 

Roles and Responsibilities:

  • Provide support through the helpdesk
  • Resolve and log tickets
  • Install software
  • Troubleshoot IT issues
  • Perform hardware upgrades
  • Setting up PCs

Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and Halcyon International Group Ltd.

Future Prospects

Upon completion of your Level 3 Apprenticeship you may want to progress your learning further and enrol onto our Level 4 IT Programme. 

Reality Check

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Passion for IT
  • Excellent communicator
  • Natural team player

Qualities Required

  • Enthusiastic to learn more
  • Motivated
  • Problem solver

Qualifications Required

  • GCSE Grade 4 in English and maths (or the equivalent)

Training Provided

The successful candidate will work towards the Infrastructure Technician Level 3 programme.

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician 

Apply now