Responsibilities
What will the apprentice be doing?
In this role you will provide first contact point support on all aspects of IS business systems, applications and hardware used by Housing 21 to all levels of users across the organisation.
What training will the apprentice take and what qualification will the apprentice get at the end?
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services, Learn technical content that aligns to and is relevant to employers and the market, Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification, Get an introduction to Windows, Linux and Powershell
What is the expected career progression after this apprenticeship?
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Reality Check
Important information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Understanding of hardware, Knowledge of Microsoft appsQualifications Required
GCSE or equivalent Any 3 (Grade 4+ (A - C)) EssentialGCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential
