Drift It Ltd

IT Helpdesk Technician Apprentice - Advanced (Level 3)

Drift It Ltd (Employer)

Peta Limited (Training Provider)

Annual wage £13,000.00
40.0 hours per week Monday-Friday 08:30-17:00 (with 30 minutes for lunch).
22 months (duration)
12 September 2022(start date)
Information communications technician (apprenticeship standard)
31 August 2022 (application closing date)
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Job Description

PETA are proud to be working with Drift IT to support them with the recruitment of an IT Helpdesk Technician Apprentice. This role is a fantastic first step towards working in IT support with local schools. You will be part of a team where you will learn everything about IT support, schools broadband and much more!

Responsibilities

What will the apprentice be doing?

As an IT Helpdesk Technician Apprentice, you will be:

  • Supporting all IT related issues from a remote support helpdesk
  • Supporting work with external network support providers
  • Remotely supporting the network administrators and IT coordinators with maintenance and installation tasks

What training will the apprentice take and what qualification will the apprentice get at the end?

Full training towards L3 Information Communication Technician: Support Technician will be provided. You will complete a 22-month apprenticeship.

What is the expected career progression after this apprenticeship?

Fantastic Progression Opportunity. There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship. 

Reality Check

Having a driving license would be desirable but not essential during the apprenticeship. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

Skills Required

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Number skills, Analytical skills, Good literacy skills, Ability to prioritise, Good interpersonal skills

Qualifications Required

GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
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