ARC IT Solutions Ltd

IT Field Engineer Apprentice

Employer:

ARC IT Solutions Ltd

Training Provider:

BALTIC TRAINING SERVICES LIMITED

Annual wage £9,750.00
37.5 hours per week Monday - Friday 9.00am - 5.30pm (Days to be confirmed)
duration: 15 months
start: 27 March 2020
Stoke-On-Trent
Advanced(level 3)
Infrastructure technician (apprenticeship standard)
26 March 2020 (application closing date)
Are you passionate about IT and want to start your career with one of the leading IT service providers? You will be delivering first class service across the midlands and beyond?

Responsibilities

Roles and Responsibilities (will include but not be limited to):

  • Replacing SSDs
  • Installing and upgrading hard drives
  • Building and repairing PC’s and laptops
  • New user management
  • Installing software
  • Attending client site visits
  • Installing IT kit and devices on-site
  • Working on the helpdesk, logging tickets and escalating when appropriate

Future Prospects

Depending on your performance throughout the apprenticeship, there may be an opportunity for progression. 

Reality Check

For more information on the ANMW, please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Good Customer Service
  • Good communication skills, both written and verbal

Qualities Required

  • Happy to work independently and also as part of a team
  • A people person
  • Passionate about technology

Qualifications Required

A minimum of grade 4 in maths and grade 3 in English Language, or equivalent, is required for this role.

Training Provided

https://www.balticapprenticeships.com/apprentices/infrastructure-apprenticeships/infrastructure-technician

  • Level 3 Infrastructure Technician standard
  • Functional Skills if required 
Register interest