Lawrence Harvey Oil & Gas Ltd

IT Assistant Apprentice - Advanced (Level 3)

Lawrence Harvey Oil & Gas Ltd (Employer)

Ldn Apprenticeships Ltd (Training Provider)

Annual wage £15,000.00
40.0 hours per week Monday - Friday, shifts to be confirmed.
15 months (duration)
19 October 2020(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
16 October 2020 (application closing date)
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Job Description

LHi Group are an award-winning international recruitment business with offices in eight locations across five time zones. They now have an opportunity for an IT Assistant to join the Business Services team to initially support their London head office and quickly progress to support the European offices.

Responsibilities

Working in a fast-paced, forward-thinking organisation, responsibilities and duties to include:

  • Answering and escalating where appropriate
  • Managing the user onboarding and off-boarding process
  • Ensuring equipment is managed and tracked in asset systems
  • Keeping documentation and user guides are kept up to date
  • Working with suppliers to keep equipment stock levels at an appropriate level

Future Prospects

L4 Network Engineer.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • To have good knowledge and experience with computer hardware, accessories and peripherals
  • The ability to install and configure computers, peripherals and internal components
  • Experience working with online systems to manage user permissions/access
  • An understanding of networking/internet connectivity, Wi-Fi and how to start troubleshooting problems
  • Ability to work within a team
  • Excellent customer/client communication skills
  • To have a keen interest in IT electronic devices and gadgets etc.
  • Ability to work flexibly with people of different cultures, languages etc.
  • The ability to work under pressure
  • To work proactively as well as reactively
  • To ensure adherence to appropriate security and compliance policies
  • To have high attention to detail and take pride all work

Qualities Required

  • Logical/analytical thinker - Able to take a list of tasks and prioritise effectively
  • Strong communicator - Effective user liaison to all levels of seniority, effective at building relationships
  • Calm but positive and responsive under pressure
  • Flexible self-starter
  • Highly organised
  • Desire to learn and increase knowledge

Qualifications Required

All you need is EEWAP – Energy, Enthusiasm, Willingness to Learn, Ability to Take Feedback and Propensity to Take Action. You’ll also need to pass a face to face screening interview with our Talent Team (don’t worry, we’re a friendly bunch) and sit initial assessments in maths and English.

Training Provided

L3 Infrastructure Technician

Register interest

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