What will the apprentice be doing?
• Resolving technical problems through the ticketing system
• Building or configuring new hardware to agreed specifications
• Installing and updating business approved software packages
• Purchase the appropriate software licensing agreement
• Compliance with GDPR across all touchpoints
What training will the apprentice take and what qualification will the apprentice get at the end?
Full training and support will be provided by your workplace mentor and from the Baltic team. This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. the successful apprentice will be based within the workplace gaining hands on experience, you will complete your apprenticeship units via our online classroom. Upon completion of your apprenticeship, you will receive a full advanced level 3 qualification with the option to progress onto our level 4 programme.
What is the expected career progression after this apprenticeship?
Upon completion of your apprenticeship, you will receive a full advanced level 3 qualification with the option to progress onto our level 4 programme.
Skills RequiredCommunication skills, IT skills, Customer care skills, Problem solving skills, Analytical skills, Team working, Passion for IT
Qualifications RequiredGCSE or equivalent English (Grade Minimum of a C/4 or above) Essential
GCSE or equivalent Maths (Grade Minimum of a C/4 or above) Essential