Pertemps Group

IT Apprentice - Advanced (Level 3)

Pertemps Group (Employer)

Intequal Limited (Training Provider)

Weekly wage £190.00
37.5 hours per week Monday - Friday. Times TBC.
17 months (duration)
8 November 2021(start date)
Information communications technician (apprenticeship standard)
5 November 2021 (application closing date)
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Job Description

Do you have an interest in working within technology? Are you ready to take your first steps to a career in IT?


Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

About the Company

Our client is the face of recruitment!
As one of the UK's largest recruiters, our client provides permanent, contract and temporary staffing solutions across all sectors and industries. With over 100 branches & 1000's of jobs available nationwide, they have the passion and expertise to help people find the right job.

Job Role

We are looking to recruit an IT Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. This role would suit someone who has an ambition to work in a Tech Support Role.

After training, your main role/responsibilities will include:
- Providing technical support to their customers, answering phones calls and emails
- 1st Line Technical queries from password resets to branch network failures
Whilst completing your apprenticeship you will have a fulltime buddy or mentor.

Throughout the duration of the apprenticeship, you will receive training through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

Future Prospects

A permanent position is available on completion of the apprenticeship.

Skills Required

  • Be reliable and enthusiastic
  • Have good timekeeping
  • Good customer service skills
  • Good communication skills
  • Good admin skills
  • Good IT skills

Qualities Required

The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.

Qualifications Required

To be considered for this role, you must have a C/4 grade in both GCSE maths and English, and in three or four other subjects. You should have a GCSE, BTEC or A Level in ICT or at least hands-on experience with the workings of computers and IT.

Training Provided

CORE MODULES The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available. Computer Fundamentals & Security Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting. Introduction to Networking & Cloud Services An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols. Communication in Support Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support.
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