IT Apprentice - Advanced (Level 3)

The David Ross Education Trust (Employer)

Baltic Training (Training Provider)

Annual wage £9,620.00
37.0 hours per week Monday – Friday (8:00am – 4:00pm)
15 months (duration)
17 August 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
16 August 2021 (application closing date)
Register interest

Job Description

Are you an aspiring IT professional looking to begin your career with an apprenticeship? If so, read on. The David Ross Education Trust is a network of unique and diverse academies, committed to becoming one of the top-performing multi-academy trusts in the country.

Responsibilities

Roles & Responsibilities (will include but not be limited to):

  • Providing 1st Line Support to students and teachers
  • Creating, assigning, and solving tickets via our ticketing system
  • Supporting with issues via the call handling process
  • Helping resolve issues that arise such as password resets
  • General maintenance and troubleshooting

Full training and support will be provided throughout your apprenticeships by both Baltic Apprenticeships and our client.

Future Prospects

There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a level 4 apprenticeship.

Skills Required

  • Customer Service
  • Ability to work in a team

Qualities Required

  • Passion for IT and technology
  • Self-motivated and willing to learn

Qualifications Required

  • GCSE or equivalent in maths Grade 4/C or maths Level 2 Function Skills

Training Provided

About Baltic:
Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills employers need.

Next Steps:
If this sounds like the role for you, get in touch! Once we’ve received your application, one of our team will be in touch to help you with the next stage.
 

Register interest

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