IT Apprentice - Advanced (Level 3)

The David Ross Education Trust (Employer)

Baltic Training (Training Provider)

Annual wage £9,620.00
37.0 hours per week Monday - Friday, 08:00 - 16:00
15 months (duration)
6 August 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
5 August 2021 (application closing date)
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Job Description

Are you an aspiring IT professional looking to begin your career with an apprenticeship? Baltic is delighted to be working with David Ross Education is recruiting an IT apprentice. The David Ross Education Trust is a network of unique and diverse academies, committed to becoming one of the top-performing multi-academy trusts in the country.


Duties will include:

  • Providing 1st Line Support to students and teachers
  • Creating, assigning, and solving tickets via our ticketing system
  • Supporting with issues via the call handling process
  • Helping resolve issues that arise such as password resets
  • General maintenance and troubleshooting

Full training and support will be provided throughout your apprenticeships by both Baltic Apprenticeships and our client.

Future Prospects

  • There are career progression opportunities available upon completion of the program
  • You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship

Skills Required

  • Customer Service
  • Organisational skills
  • Communication skills

Qualities Required

  • Ability to work in a team
  • Self-motivated and willing to learn
  • Passion for IT and technology

Qualifications Required

  • GCSE in maths Grade 4/C or maths
  • Level 2 Function Skills

Training Provided

Infrastructure Technician Level 3 Apprenticeship Standard:

About Baltic:

  • Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills employers need

Next Steps:

  • If this sounds like the role for you, get in touch! Once we’ve received your application, one of our team will be in touch to help you with the next stage
Register interest