IT Apprentice - Advanced (Level 3)

Jz Flowers International Limited (Employer)

Baltic Training (Training Provider)

Annual wage £12,000.00
37.5 hours per week Monday – Friday, 08:30 - 17:00.
15 months (duration)
31 May 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
28 May 2021 (application closing date)
Register interest

Job Description

Are you passionate about technology and a natural problem solver? Then a career in IT could be perfect for you.


Responsibilities will include:

  • Provide 1st line on-site, remote, telephone and email technical support to the business in a timely manner and accurately maintain records of repairs and fixes using the IT Helpdesk
  • Escalating issues to senior members of the team
  • Participate in project work

With guidance from the IT technician and IT Manager:

  • Diagnose and solve hardware and software faults
  • Install and configure IT hardware and software

Future Prospects

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

Skills Required

  • Knowledge of computer hardware and software would be beneficial but not essential
  • IT skills - proficient in Microsoft Office packages
  • Excellent communication skills

Qualities Required

  • An evident passion and understanding for IT
  • Confidence when dealing with customers

Qualifications Required

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Training Provided

Level 3 Infrastructure Technician apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Register interest