Henderson Investment Management Limited

Investment Operations Apprentice - Advanced (Level 3)

Henderson Investment Management Limited (Employer)

Fitch Learning Ltd (Training Provider)

Annual wage £22,000.00
35.0 hours per week Monday - Friday, 09:00 - 17:00hrs.
18 months (duration)
20 September 2021(start date)
Investment operations technician (apprenticeship standard)
2 July 2021 (application closing date)
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Job Description

Janus Henderson operates an outsourced model in partnership with our Third-Party Administrators (TPA). The primary focus of the Operations team is the oversight and management of the TPAs as well as supporting internal clients. Operations also support numerous projects and operational changes to maintain best practice operational processes.


Duties and responsibilities

You will:

  • Assist with the team’s day-to-day processes, which include OTC/ETD/Securities Trade Management, Collateral Management, Corporate Actions, FX Management, Pooled Fund Dealing, Securities Lending and Class Actions
  • Coordinate across business and TPA to ensure items are resolved in a timely fashion
  • Support Operations projects and wider initiatives
  • Work closely with other areas of the business to ensure we maintain a high level of involvement and understanding in key regulatory developments
  • Liaise with other departments to ensure that product change is handled in a controlled manner
  • Contribute to periodic review of team processes and procedures
  • Submit ideas to streamline and improve processes
  • Build and maintain effective working relationships with internal and external functions e.g. Middle Office providers, Transfer Agents, Brokers and Prime Brokers and other areas of the business
  • Carry out additional duties as required

Future Prospects

Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:

  • Annual performance appraisal

Skills Required

  • Good knowledge of Microsoft Office
  • Strong communication and interpersonal skills
  • Ability to organise and track multiple threads of activity, ability to deliver on tight timelines, hands-on approach to problem resolution and detail orientation.
  • Strong interpersonal skills, ability to build trust and confidence in capabilities, able to build strong business relationships and work well with other internally to accomplish client objectives

Qualities Required

  • Highly motivated with enthusiasm to learn about the business and the clients we support
  • Highly organised, attention to detail and excellent analytical skills
  • The ability to work independently, to gather information, make decisions and achieve results
  • Dedicated, self-starting individual with high levels of ownership
  • A hardworking teammate who is inventive and eager to learn

Qualifications Required

At least 5 GCSEs at Grade C (4) or above (or equivalent) including English and maths.

Training Provided

Level 3 Investment Operations Technician Apprenticeship Standard, which includes:  

  • CISI Investment Operations Certificate
  • Level 2 Functional Skills maths (if required)
  • Level 2 Functional Skills English (if required)
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