Blackburns Metals Limited

Internal Account Manager / Customer Service Apprenticeship - Advanced (Level 3)

Blackburns Metals Limited (Employer)

Hit Training Ltd (Training Provider)

Weekly wage £241.88
37.5 hours per week Monday to Friday. Shifts TBC.
15 months (duration)
4 October 2021(start date)
Customer service specialist (apprenticeship standard)
2 positions available
30 September 2021 (application closing date)
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Job Description

A fantastic opportunity has arisen to join our Sales team within Norwich. We are looking for an individual who wants to build a long term career within Sales.

Responsibilities

We can offer a structured development programme with a range of benefits. You will form part of our dynamic sales team and enjoy working in a fast-paced environment where no two days are the same.

This important role will consist of:

  • Providing excellent service to our customers
  • and will require strong communication skills
  • Answering busy phone lines, with the aim of providing every customer with exceptional service
  • Working within Sales Team and being involved with placing orders
  • Building relationships with customers and achieving sales targets
  • Having attention to detail with a good grasp of numeracy

Working in a fast-paced, sales focussed environment, the role is office based, working Monday to Friday 8.30 - 17.00.

The successful candidate will be eligible for our generous annual profit sharing scheme, in addition to 20 days annual leave and a host of internal training and development programmes.

Full training and support will be provided through the Customer Service Apprenticeship Programme.

Future Prospects

  • Development is at the heart of Righton Blackburns and we are proud of the learning and development opportunities we provide. We are keen to develop our talented team and provide opportunities to progress. This is an entry level role with the opportunity to develop and build a long-term career. Full training will be provided alongside the opportunity to continue studying with the Level 3 Business Administration apprenticeship

Reality Check

  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates

Skills Required

  • Attention to detail
  • Eagerness to learn
  • Approachable
  • Reliable
  • Computer literate
  • Good communicator both in person and on the phone
  • Enthusiastic

Qualities Required

  • Due to the location to the service centre, which is based in Norwich, own transport would be beneficial, but not essential

Qualifications Required

  • GCSE or equivalent A*-C/9-4 in maths and English preferred but not essential

Training Provided

  • Level 3 Customer Service Specialist Apprenticeship Standard
  • Level 2 Functional Skills in English and maths (if required)
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