Infrastructure Technician Apprentice - Advanced (Level 3)

Aag I.T. Services Ltd (Employer)

Baltic Training (Training Provider)

Annual wage £8,385.00
37.5 hours per week Monday - Friday (Times to be confirmed)
15 months (duration)
20 May 2021(start date)
Infrastructure technician (apprenticeship standard)
Digital (route)
19 May 2021 (application closing date)
Register interest

Job Description

IT is a progressive and ever changing industry and if you have a passion for technology and a drive to succeed in a professional and reputable environment then look no further because this could be the role for you.


  • Answering the phone on the helpdesk
  • Responding to IT tickets
  • Site visits with senior technicians to implement installations
  • Remote Support
  • Standard Helpdesk duties

Future Prospects

There is opportunity to progress to Level 4 upon completion of the Level 3 Apprenticeship.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:

Skills Required

  • Interest in IT and providing customer service
  • Strong verbal and written communication skills

Qualities Required

  • Willingness and desire to learn
  • Team player

Qualifications Required

  • Grade C/4 in GCSE Maths or equivalent

Training Provided

Infrastructure Technician Level 3.

Register interest