Inspiration Trust

ICT Technician Apprentice - Advanced (Level 3)

Inspiration Trust (Employer)

Intequal Limited (Training Provider)

Weekly wage £173.25 to £334.13
37.5 hours per week Monday - Friday, shifts TBC.
17 months (duration)
15 November 2021(start date)
Information communications technician (apprenticeship standard)
12 November 2021 (application closing date)
Register interest

Job Description

Do you have a passion for technology and are looking to start your career in IT? If so, this could be the perfect opportunity for you!


Intequal, are currently recruiting for an energetic individual to join a fantastic trust as an IT Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to start your career in IT.

With the support of the Head of ICT develop skills across the breadth of ICT in a Multi Academy Trust. Supporting the Academies to deliver excellent education with the use of modern technology.

Main roles and responsibilities:

  • Reporting to the Head of ICT
  • Liaison with Trust staff, external specialists and stakeholders

Day to day activities:

  • Provide day-to-day ICT hardware and software support
  • Provide day-to-day network and server system monitoring
  • With support of the supervisor, manage your own workload through the allocation of calls/requests via the help desk
  • Perform regular maintenance on IT systems including but not limited to desktops, laptops, mobile devices, and printers
  • Attend and contribute to ICT related meetings
  • Maintain ICT hardware/software inventories
  • Install new computer equipment as required
  • Be aware of and adhere to all relevant health and safety legislation associated with duties undertaken
  • Configure projectors and interactive whiteboards
  • Liaise with 3rd party contractors and other relevant companies
  • Comply with policies and procedures at all times
  • Undertake other reasonable duties (with competence and experience) as requested, in accordance with the changing needs of the organisation

About the company:

The company are a multi-academy trust based in Norfolk and north Suffolk. They support a family of 15 academies, train more than 40 teachers a year and offer continuing professional development (CPD) courses to teachers across the region. They also spearhead Inspiration Teaching School Hub and Angles Maths Hub.

Future Prospects

  • After the ICT Level 3Apprenticeship, the candidate would be considered to progress into a full-time permanent role

Skills Required

  • ICT system installation, configuration and hardware maintenance
  • Customer Service and managing customer expectations
  • Knowledge of Google Apps for education
  • Knowledge of Microsoft Office 365
  • Knowledge of Local Area Networks

Qualities Required

  • Proven organisational skills
  • Ability to develop a good working relationship with a wide range of Staff, Students and external suppliers & contractors
  • Ability to work effectively as part of a team

Qualifications Required

  • GCSE, or equivalents, grade C/4 or above in English, mathematics, science and IT

Training Provided

Core Modules

The apprenticeship contains the following three core key modules which seek to develop the knowledge, skills and behaviours required to be a successful Information Communications Technician. The final module is a Pathway module to provide specialist career track skills and knowledge depending on which track was chosen at the outset from the 3 options available.

Computer Fundamentals & Security:

  • Gain an understanding of the core concepts in computing including hardware, software, security and troubleshooting

Introduction to Networking & Cloud Services:

  • An introduction to the fundamental cloud concepts of networking and cloud computing, including networking modules, devices and protocols

Communication in Support:

  • Support in IT requires good communications skills. Develop your communications skills by exploring the best practices of support
Register interest