Human Resources Apprenticeship - TFL

Training Provider:


£21,243 (to be reviewed when London living wage is announced)
30.0 hours per week
duration: 2 Years
SE10 0ES
Foundation Degree(level 4-5)
Level 5 (apprenticeship standard)
7 February 2020 (application closing date)

Human Resources


Apprenticeship Framework/Standard
Human Resource Management

2 years


Salary: £21,243 (to be reviewed when London living wage is announced)

Job overview

A role in Human Resources at TfL is all about the people that keep London moving. Your role will contribute towards ensuring we hire, develop and support the employees at the heart of our business, by making sure the right people, with the right experience and skills, are in the right jobs. Without this, we cannot continue to deliver our world class service. You’ll learn how to support the core business in the delivery of generalist and specialist HR services.

What will I be doing?

You'll begin a comprehensive development programme designed to kick start your successful career in HR. A combination of practical, on the job experience and theory will combine to give you an overview of best professional practise, resourcing and talent planning, performance management and employment law.

As an apprentice, your 2 year development programme will be made up of up to five placement rotations. Our aim is to equip you with the range of skills and experience you need for your successful career. We also understand that everyone’s career is different, so every apprentice’s journey is unique. Here’s an idea of what yours could look like:

Year 1

In your first year on the scheme, you will complete 3 compulsory placements in the following areas;

Placement 1 - HR Services - Customer Delivery – 4 months

First line response dealing with business queries, gaining an in depth knowledge of our policies and how things work at TfL.

Placement 2 – Employee Communications & Engagement – 4 months

Develop and delivery high quality, effective internal communications to engage our employees, driving performance. This also provides experience in coaching and giving strategic advice to our senior managers.

Placement 3 - Employee Matters – 4 months

Applying practical employment law knowledge to support our business to manage cases including discipline, grievance, and performance.

Year 2

Placement 4 - HR Strategy – 4 months

This placement provides the opportunity to specialise in a more technical area of HR, which can include, Talent, Reward, Recruitment, Diversity & Inclusion, Pensions and Employee Relations

Placement 5 – HR Business Partner – 8 months

In the second year, you will complete one placement supporting an HR Business Partner with a range of initiatives including talent and resourcing, change programmes and organisational structure and design.

What do we look for?

Everything we do as an organisation is to ensure that our evolving city remains future-proof for millions of Londoners. Our talented apprentices form a vital part of that vision, so it’s important that we find the best people to help us do this.

As HR is all about our people, you’ll be a strong communicator, able to build relationships easily and collaborate well with others. Beyond that, our HR team is passionate about acting as a forward thinking partner to the business, creating innovative solutions to inform TfL’s wider business strategy, and helping to ensure the future of the business. We are looking for people who have;

  • Strong Communication Skills
  • The ability to influence and engage
  • Proactive and able to demonstrate initiative

As a member of the team, we’ll give you responsibility and the opportunity to add value. If you are excited by inspiring and influencing the future of London then this is the career path for you.

Where can this career take me?

You'll gain a CIPD Level 5 in Applied Human Resources and become a CIPD associate member. Through a combination of on-the-job learning and classroom training, you’ll develop the diverse skills and understanding needed for a successful career in HR. This foundation can lead to a role in employee case management, recruitment, learning and development, talent, diversity and inclusion, or business partnering depending on which areas you have developed interests in on the scheme.

What training and support will you get?

You will be working towards a Level 5 qualification in Human Resource Management.

Whilst on the scheme, we’ll support your technical development through a wide range of on-the-job practical experiences and placements. We’ll also support your professional development through a combination of classroom-led training courses, online training courses, mentoring opportunities and structured networking opportunities. You will receive one-to-one support throughout the programme from your scheme sponsor and your Line Manager. You’ll also be connected to a ‘buddy’ who will be a more experienced apprentice from the scheme.

Entry requirements

A minimum of 5 GCSE’s Grade A* - C or Grade 4 and above including Maths and English language plus 2 A-Levels in any subject at grade A* - D or equivalent.

You are not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.

You must be 18 years of age by 1st September 2020 to be eligible for this scheme.

Apply now

About the employer

From the famous red buses and black cabs to the Tube, TfL is responsible for virtually every mode of transport in the city.

This page contains public sector information licensed under the Open Government Licence v3.0. The information provider is the Education and Skills Funding Agency.