HR & Training Administrator - Apprentice - Advanced (Level 3)

Ocs Group UK Limited (Employer)

Paragon Training Academy Ltd (Training Provider)

Weekly wage £288.40
35.0 hours per week Monday to Friday 35 Hours Per Week
18 months (duration)
4 October 2021(start date)
Business Administrator (apprenticeship standard)
30 September 2021 (application closing date)
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Job Description

To support the Training Specialist with the administrative duties associated with learning and development activities as described below. To work collaboratively with the HR team ensuring that all duties below are completed in a timely way paying attention to detail.


Main Duties and Responsibilities of the role:

  • Maintain the QR Matrix System accuracy (as far as is practically possible) to ensure training modules are aligned and accurately reported, including mandatory training in conjunction with functions such as HSQE & HR.
  • On a regular basis check e-learning updates e.g., FSA1, 3 & 4 and update matrix with date-learning completed for each employee.
  • Update QR System - compliance dashboard every 2 days – after two months move to once a week on a Wednesday.
  • Within 48 hours of receipt of Starters and Leavers report from HR Assistant- Leavers - remove from the Matrix- Starters – check on the matrix – if yes have completed induction, if not need to send information about the induction.
  • Once Matrix updated – upload to QR System.
  • To assist with transferring PowerPoint training material to an e-learning package.
  • To support Training Specialist with training programmes as identified.
  • Check e-learning booking system as to numbers booked – updating Training Specialist.
  • Chase if numbers are low (maximum 18)- Send joining instructions / maps to those attending, copy in manager.
  • To support with setting up the Training Academy for all learning activities incl.
  • Set up room to required layout.
  • Produce signature attendance list, send a copy to Training Specialist.
  • Produce paperwork for Training Specialist as requested.
  • Within 48 hours of learning activity.
  • Update matrix with those that attended – upload QR System.
  • Chase DNA’s or cancellations – copying in manager.
  • To maintain employee training files in line with audit requirements and ensure full compliance with OCS Training Templates and records.
  • To assist in the timely monthly reporting of all L&D activity in line with required format on NEC Group Contract to meet published deadlines.
  • To communicate effectively at all levels providing support to senior management team.
  • To provide backup administrative support to the team as and when required.
  • To manage the booking system for Academy and meeting rooms.

Future Prospects

  • There may be opportunities on the local contract for a permanent position or within the wider OCS Group.

Skills Required

  • Good standard of Maths and English.
  • IT proficient.
  • Able to use Microsoft packages esp. Outlook email, word and excel.
  • Excellent communication skills.
  • Ability to assimilate large amounts of data.
  • Able to evidence strong verbal and written skills.

Qualities Required

  • Flexible and proactive
  • Effective time management
  • Customer focused and resilient
  • Due Dilligence
  • Self motivator
  • Excellent attention to detail and organisation skills

Qualifications Required

  • No formal qualifications required

Training Provided

  • Paragon Skills is a leading national Apprenticeship training provider supporting over 4,000 learners through their training, and 1,500 organisations to consistently deliver high quality Apprenticeships across their businesses.
  • Paragon Skills achieves some of the highest success and achievement rates in the industry. Its extensive experience across multiple specialisms has contributed to an overall achievement rate of 71.4% (2018/19) exceeding the national average of 65.6%, and an Ofsted Grade 2 Good rating.
  • On completion of this 18 month apprenticeship you will have achieved: Level 3 Business Administration
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