University of Oxford

HR Apprentice- Nuffield Department of Clinical Neurosciences (NDCN) - Advanced (Level 3)

University of Oxford (Employer)

Abingdon and Witney College (Training Provider)

Annual wage £20,047.00
36.5 hours per week Monday-Friday 36.5 hours per week
18 months (duration)
4 July 2022(start date)
HR support (apprenticeship standard)
31 May 2022 (application closing date)
Register interest

Job Description

We have an exciting opportunity for you to join the University of Oxford as a Human Resources Apprentice in the Nuffield Department of Clinical Neurosciences (NDCN) which has a track record of providing a comprehensive level of development to Apprentices supporting them to achieve their goals.


NDCN is based in high-quality research and clinical facilities in the West Wing of the John Radcliffe Hospital, alongside the Department's world-class Oxford Centre for Functional MRI of the Brain (FMRIB), the Weatherall Institute of Molecular Medicine (which houses 3 of our research groups) and provides the ideal facilities to translate research from bench to bedside. We have developed a highly integrated and interdisciplinary environment in which research, teaching, clinical training and clinical care interact, this enables us to establish new approaches to the understanding, diagnosis and treatment of brain diseases. To this end, the Department fosters collaborations worldwide and warmly welcomes visiting scientists, clinical fellows and students.

You will join our busy and supportive HR team and you will be provided with the opportunity to develop full knowledge of the HR lifecycle, from planning recruitment and on-boarding new staff, to the end of fixed-term contracts and retirement planning. You will work to support the Senior HR Officer, Recruitment Co-ordinator, HR Administrator and HR Assistant with induction and payroll, reward and recognition, employee relations, and engagement. You will regularly interact with all members of the department and will learn to provide advice on university procedures and policies covering a range of issues such as employee welfare, maternity/paternity and absence management.

You will be required to complete an 18-month training programme that will cover all aspects of the role and will be delivered through in-house training, as well as day-release or other distance learning methods delivered by Abingdon and Witney College. You will complete a Level 3 Advanced HR Support Apprenticeship and you will gain a CIPD Level 3 qualification with support from the Department, University, and College throughout.

Please note that college attendance and successful completion of these studies is required as an integral part of this Apprenticeship.

You will provide a professional, high-quality customer-focused service. The team deals with a high volume of activity, and you will have to be adaptable, organised, a good communicator and a team player. During your time with us, you will gain skills and experience both in the workplace and through the completion of a course of study. Appropriate objectives will be set during your Apprenticeship and you will be assigned a mentor to oversee your development


  • Act as first point of contact for enquiries from employees, line managers and the general public by telephone, email and face to face, answering straightforward questions or redirecting as appropriate
  • Learn how to manage the HR inbox where required, dealing with appropriate queries or directing emails to the relevant HR contact.
  • Learn how to use the University’s HR system, PeopleXD, to enter confidential, personal data, and assist with data entry into internal databases and spreadsheets
  • Accurately maintain all confidential electronic and paper-based personnel files
  • With support, prepare a wide range of written communications including; contracts, letters and wider communications. This could include drafting and updating information on the HR pages of the website, and helping to prepare training material. Edit job advertisements and job descriptions to ensure that they comply with University guidance and best practice
  • Learn about recruitment processes, assisting with the administration of recruitment exercises which will include; placing advertisements, generating letters to applicants and preparing short listing packs
  • Assist with maintaining personnel files, ensuring accurate records are kept, that they are complete and up-to-date, and support our project to move our physical files to electronic
  • Develop skills and understanding that contribute to the development and continuous improvement of HR activities.
  • Assist in preparing HR metrics and various reports for the termly Committees and monthly meetings.
  • Assist with the delivery of projects across the HR team; working with different team members on a varied array of projects, liaising with colleagues across the department to gather information and support successful delivery.
  • Book meeting rooms and make administrative arrangements in support of HR team activities
  • Learn how to manage the recording and tracking of sickness absence and annual leave using Team Seer or similar HR system. Act as first point of contact for associated queries.
  • Gather information for visa applications where necessary
  • Assist with the compilation of data for HESA returns, HR Data returns and run ad hoc reports from the HR database when required
  • Learn how to monitor end of probationary periods and visa expiry dates and highlight any issues to the Deputy HR Manager.
  • Maintain the NDCN honorary and visitor database.
  • Run monthly Staff in post and other CORE HR Reports. Manage HR data quality
  • Undertake other duties in the department from time to time as determined commensurate with the grade and responsibilities of this post, and any other reasonable request.


Future Prospects

  • On successful completion of this apprenticeship there may be other opportunities within the university for the right person onto a higher level apprenticeship or alternative full time positions.

Reality Check

Apprenticeship Assessment and Information Session:

  • Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training will be required to attend an Apprenticeship Assessment and Information Session at Witney or Abingdon campus
  • This will consist of a series of initial assessments (required prior to any apprenticeship offer), completion of essential paperwork, the opportunity to find out more about the apprenticeship process, the training included, and a forum for your questions 
  • As a new Apprenticeship applicant, you will only have to undergo this process once. If you would like to talk to us about the assessments or if you would need any extra support to attend the Apprenticeship Assessment and Information Session, please call us on 01235 216216.

Skills Required

  • Awareness of Information security guidelines, and ability to apply discretion when dealing with confidential information
  • Ability to work independently and as part of a team
  • An interest in working in Human Resources
  • Ability to communicate clearly and accurately when drafting information for documents or websites
  • Ability to communicate messages clearly and accurately on the telephone and in person
  • Competency with basic IT applications, for example, Microsoft Outlook and an aptitude for learning new applications.
  • Able to work flexibly and supportively as part of a team and enjoys working with people.
  • Able to demonstrate an aptitude for the skills taught in the apprenticeship (for example through work experience, qualifications or references

Qualities Required

  • Excellent work ethic
  • Committed to develop and learn

Qualifications Required

  • Educated to GCSE standard (English and Maths grade 4 or above) or equivalent

Training Provided

Level 3 HR Support

• 13 months practical training period, plus 6 months for End Point Assessment

Delivery model:
• Work-based training with your employer
• Day release during term time (approximately 1 day a week for 3 years)
• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)
• Off the job training will count for at least 20% of an apprentice’s time at work

Qualifications included:
• Level 2 Functional Skills in English and Maths (If required)
• CIPD Level 3 Diploma in Human Resources Practice

End Point Assessment:
• Consultative project
• Professional discussion

Register interest