Soho House Ltd

Hospitality Team Member - Waiter Apprenticeship - Intermediate (Level 2)

Soho House Ltd (Employer)

Hit Training Ltd (Training Provider)

Weekly wage £440.00
40.0 hours per week Shifts TBA.
12 months (duration)
2 October 2021(start date)
Hospitality team member (apprenticeship standard)
30 September 2021 (application closing date)
Register interest

Job Description

We are seeking outgoing apprentice waiters to join the team. Candidates must possess a passion to learn about Food and Beverage in addition to superior customer relations skills. Only those waiter waitresses eligible to work in the UK or have a valid UK work permit visa will be considered for the above waiter waitress position.

Responsibilities

As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact.

Key Duties and Responsibilities:

  • Assist in creating a warm and welcoming environment for our guests
  • Ensure that guests are seated and provided with menus promptly
  • Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is always delivered to guests
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  • Take food and beverage orders and ensure that orders are communicated accurately, and drinks served correctly
  • Ensure an efficient and safe delivery of all food and beverage orders
  • Set up, clear and tables promptly after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well always well-presented and assist with cleaning and housekeeping duties as required
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management
  • Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures and training
  • Prepare all back of house service points regarding expected numbers for breakfast, lunch, or dinner requirements as necessary
  • Support the kitchen staff as and when required and in accordance with hygiene and safety regulations including washing up
  • Ensure that all front of house and guest areas are always well maintained

You should:

  • Love to have fun at work and enjoy working as a part of an energetic team
  • Ability to and like working in busy, fast-paced environments
  • Keen to learn while working, and have a passion for food and beverage
  • Hard working individuals who like a challenge and can think quickly
  • Can-do attitude 

You’ll get:

  • One of the most competitive salaries within the hospitality industry
  • Fantastic career growth and personal development opportunities, with an opportunity to travel
  • abroad with us
  • Meal on shift
  • Our food and drinks network, Cookhouse & House Tonic. which offers a monthly calendar of
  • interactive trainings, guest demonstrations from industry professionals, sourcing and tasting trips and our own in-house magazine
  • Subsidised gym memberships, pension and great discounts across our site

Future Prospects

Potential permanent role at the end of the apprenticeship, & progression opportunities for the right candidate.

Skills Required

None Specified.

Qualities Required

  • Punctual
  • Outgoing
  • Friendly
  • Customer Focused

Qualifications Required

None Specified.

Training Provided

Hospitality Team Member Level 2 Apprenticeship
The programme includes curated professional development sessions from our leaders and select members, as well as access to a wide variety of additional training, mentoring, and a potential
permanent role at the end.

Register interest

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