Hospitality Team Member, Housekeeping Apprentice - Intermediate (Level 2)

Lord Haldon Hotel (Employer)

Exeter College (Training Provider)

Weekly wage £184.00
40.0 hours per week Monday to Friday, times TBC.
12 months (duration)
12 October 2020(start date)
Commis chef (apprenticeship standard)
2 October 2020 (application closing date)
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Job Description

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important and that you’ll make an impact in your role and for that, you’ll be appreciated and valued.


Due to the current and on-going health crisis, applications may not be reviewed till we are in a position to reopen and begin trading again. We would like to recruit for our apprentice position, but we must consider business stability and also the safety of our staff and customers. If you are interested in this role, please apply and we will review your application as and when we can.

We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore a career with us.

Whilst this role is primarily housekeeping based, you may also be required to assist in other areas of the hotel.

Duties will include;

  • Replace guest amenities and supplies in rooms
  • Make beds and fold sheets
  • Remove rubbish, dirty linens and room service items
  • Make guest feel welcome and take care of requests when you encounter them
  • Straighten desk items, furniture and appliances
  • Dust, polish and remove marks from walls and furnishings
  • Hoover carpets and floor care duties

Future Prospects

Progression opportunities within the company are available to the right candidate. Furthermore, training and professional development opportunities are available free of charge to those who wish to progress within the company.

Reality Check

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Skills Required

We are looking for someone who possesses the following skills;

  • Strong listening and communication skills
  • Ability to follow instruction
  • Attention to detail
  • Great customer service skills

Qualities Required

We want to employ someone who;

  • Enjoys a challenge
  • Wants to progress within a very reputable company
  • Enjoys working in the Hospitality sector
  • Is passionate, dependable, reliable and above all, professional

Qualifications Required

Learners ideally need to have Maths and English GCSE at grade C/4 or equivalent.

Exeter College also offers a Traineeship route for applicants who do not meet the entry requirements.

Training Provided

Apprentices will be working towards achievement of the following:

  •  Certification of Hospitality Team Member Apprenticeship standard
  •  Level 1 Functional Skills in English and Maths (where applicable)
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