Wyboston Lakes Limited

Hospitality Team Member - Front of House Apprentice - Intermediate (Level 2)

Wyboston Lakes Limited (Employer)

Hit Training Ltd (Training Provider)

Weekly wage £328.00
40.0 hours per week Monday to Friday. Times TBC.
12 months (duration)
23 December 2021(start date)
Hospitality team member (apprenticeship standard)
3 positions available
17 December 2021 (application closing date)
Register interest

Job Description

An excellent opportunity has arisen to join our fantastic F&B Team as an Food & Beverage Team Member. Youll be working closely as one team to ensure guests have a positive and memorable experience with us.

Responsibilities

You’ll be providing excellent food and drink service, upselling our products to the best of your ability and preparing the tables ready for our guests.

Duties and Responsibilities
1. To deal with customer enquiries, queries and complaints immediately and in accordance with Company guidelines elevating difficult cases to the Restaurant Supervisor or Team Leader. If both are absent, contact the Customer Service Manager or Manager on Duty.
2. To complete all tasks listed on check sheets
3. To comply with all relevant current statutory regulations e.g. Food Hygiene, Allergen Information, Licensing Laws, Gaming, Weights and Measures, Trades Descriptions etc.
4. To be efficient, pleasant and courteous at all times with customers
5. To carry out other duties as instructed by management including assisting other departments and other venues

Now is a great time to start working at Wyboston Lakes! Being a family
owned business, our people are what make Wyboston Lakes, and we want to make
sure all our teams are happy at work. Here is a snippet of all the great
benefits we offer and that you would be entitled to for this role:
• Perkbox - Online retail discounts
• Bonus scheme for all team members
• Company discounts on a wide range of products including; food, drink,
bedrooms, spa treatments and products, social events, golf usage and
membership, gym membership, ride leisure
• Company sick pay
• Health cash plan
• £150 employee referral scheme
• Christmas and birthday rewards and recognition
• Long Service awards
• Free meals on duty
• Free parking
• Free company uniform

Future Prospects

  • Future progression within Food & Beverage or within other areas of the business

Skills Required

  • Communication skills
  • Customer service skills

 

 

 

 

 

 

Qualities Required

What we’re looking for …
• A smile! Someone who is a people person
• The natural urge to be helpful
• Flexibility to work on a rota basis across seven days a week
• Someone who embraces the Wyboston culture
 

 

 

 

 

Qualifications Required

  • N/A - English and maths are part of the qualification






 

 

 

 

 

 

Training Provided

  • Hospitality Team Member - Front of House Apprenticeship Level 2
  • Functional Skills in maths and English if required







 

 

 

 

 

 

Register interest

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