Hospitality Team Member - Food & Beverage Apprentice

The fabulously appointed Devon Hotel, part of the award-winning Brend Hotel Group, are looking for their next Food and Beverage Apprentice to join the team and gain a professional Level 2 Hospitality Team Member qualification.

Responsibilities

On the edge of the lively city of Exeter, the Devon Hotel is popular with visitors and locals alike. The heart of the luxury hotel is an elegant Georgian building, originally a manor house and retaining its historic charm. Here you will find their renowned Carriages restaurant, their welcoming Lounge Bar and four sensational function rooms. The Devon Hotel is part of the award winning Brend Hotel Group.

The Devon have an opportunity for a keen apprentice to join their food and beverage team, learn the trade alongside working to gain a Level 2 Hospitality Team Member Qualification.

They are keen to find someone who has aspirations to progress to a Management Training Programme once the Level 2 Qualification has been completed.

The job role will include:

• Serving food
• Setting up and clearing areas of table service
• Dealing with customer enquiries
• Complaints and special needs
• Taking orders and payments
• Learning all aspects of bar service
• Wines and cellar work to include line cleaning, cellar operating procedures and deliveries

Future Prospects

This role has a lot of development prospects including moving onto a Level 3 qualification. With eleven hotels in the same group there is potential to progress by either staying at the same hotel or moving to another.

Reality Check

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Skills Required

• Great customer service skills
• Works well as part of a team
• A desire to progress within the hospitality industry

Qualities Required

• A good thinker
• Reliable
• Excellent levels of self-presentation
• Enthusiastic

Qualifications Required

None required, however maths and English will be assessed as part of the interview process.

Training Provided

• Hospitality Team Member level 2
• Maths and English if required