- Take orders. ...
- Prepare drinks. ...
- Open and close the store. ...
- Grind coffee beans. ...
- Clean work areas, coffee machines, equipment, and tables. ...
- Comply with health and safety laws and guidelines. ...
- Provide feedback to management. ...
- Restock the displays
- At Coco di Mama our
Team’s welcome, advise and inspires the customers with their fantastic
product knowledge. They are also the creators of a great environment ensuring
that customers experience excellent service in a clean and organised
environment throughout their stay. The Team’s also prepare and serve our
products ensuring quality and food safety standards are followed at all
Proactive in their approach, the Team Member
actively seeks opportunities in the shop to improve service standards and
A great Team Member
has excellent communication and organising skills. They possess an ability to
work quickly, cleanly and have a flexible approach to the job.
You will be trained on
all aspects of Coco operations including customer service, Coffee, Kitchen
and on our Hot section.
you have mastered each section you will be introduced to the basics of store
management including stock/cash management, store opening & closing,
people management and compliance.
Competitive hourly rates
Automatic 25p per hour pay increase upon passing your 3-month
Free staff meals
Wage Stream: Access your wages before pay day
Amazing growth opportunities and in-house development
25% off Ask Italian and Zizzi
WeCare: Access to 24/7 GP appointments, counselling, and much
Shoes 4 Crews: free shoes delivered within 2 weeks
WrkIt: discounts on shopping, cinema’s and more
A bunch of great people to
enjoy your day with!
The starting rate of pay is £9ph
whilst you train with us (with a 25p increase after your first 3 months). We
will teach you all about our business with the opportunity to gain a
supervisory role within the year! Our head of Operations started it the
kitchen – where will your career take you?
Future ProspectsUpon completion of the apprenticeship course, you could remain at Coco di Mama as a full time Team Member, Supervisor, Barista, or Hot Chef dependant on your interest in each of the roles. Following this, you are entitles to follow our career path to become a Kitchen, Assistant, or General Manager and beyond! The possibilities are all down to your own commitment and determination, and we are always keen to see people grow within the Company.
A clear communicator –
ensures excellent communication to the team
Highly organised – able
to organise themselves consistently
· Upbeat and positive –
even on those tough days understand that you set the tone on your station
· A role model - be the
example that everyone in the shop looks at to understand how to operate
· Have an amazing work
ethic – be prepared to work hard and go the extra mile
· Passionate for
results – always aims to be the best they can be, demonstrating this through
pride in their work
Level 2 Hospitality Team Member Barista Apprenticeship
Level 2 Functional Skills Maths and English (if applicable)