Hospitality Team member Apprenticeship - Intermediate (Level 2)

Kfc Ltd (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £136.50 to £261.60
30.0 hours per week Shifts TBC.
65 weeks (duration)
26 March 2021(start date)
Hospitality team member (apprenticeship standard)
2 positions available
12 March 2021 (application closing date)
Register interest

Job Description

KFC are looking for an experienced and dedicated individual to join their team. If you fancy taking on the challenge and joining a global brand, read on!

Responsibilities

But first...A warm southern WELCOME to Kentucky Fried Chicken.

Our purpose as an employer is to empower our people to find their own secret recipe in life too.

WHAT WE CAN OFFER YOU.

We promise to create a work environment where you can feel part of the Colonel's family, a place where you can:

  1. Be Your Best Self: Learn and grow through on the job training. The Colonel's Apprenticeship programme and other education & career opportunities.
  2. Make a Difference: We encourage our teams to run great restaurants as if you own it, you're empowered to make a difference for our guests every day;
  3. Have Fun: We celebrate and recognise each other for achievements (big and small) and have fun while we're at it. A heartfelt thank you means a lot.

MORE ABOUT THE ROLE

As a Team Member you will be a brand ambassador, wearing the 'swag' with pride while channelling some authentic Southern Hospitality charm.

Your daily duties will include:

  • Teamwork - the 'not-so' secret to success is teamwork. Happy teams deliver the very best customer service that our guests deserve. Each day you will be your teammates wing man or woman, get stuck in, and live our people promise of being our Best Self, making a Difference and having Fun
  • Hospitality & service - often the 1st point of contact; we'd expect you to welcome our guests with a genuine warmth, and southern hospitality smile, ensuring they're served our world-famous chicken in line with KFC's high brand standard. You will also be responsible for order accuracy guaranteeing our guests get the products they have chosen...even right down to the dips. Our guests are our family and we never want to disappoint them
  • It's not too hot to handle - its fast, it's fun and it all goes down in the middle of the house. You'll be 'rocking out' cooking our skin-on-fries, hash and popcorn or whipping up our burgers, wraps sides and salads...all the while keeping the equipment areas clean, tidy & topped up in line with Health & Food safety procedures
  • The heart of the kitchen - the Cook has great responsibility. It's the big daddy of a role and it's not for everyone. We know this. It's hot and it takes some grit, but we'd argue it is the most rewarding. You will be responsible for hand preparing and cooking our world-famous chicken to the highest gold standard ensuring it meets our guests' (& yours) finger lickin' good expectations. We may not change lives, but we may feed those that do

Benefits:

  • Free staff meals
  • 25% staff discount
  • Career progression
  • Education development through to degree level
  • Potential bonus earnings for performance
  • Flexible shifts

At KFC, you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months.

Future Prospects

Ongoing training and development within KFC as well as through the apprenticeship training programme.

Reality Check

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

Skills Required

We are looking for someone with experience of leading a team in the workplace, ideally in a hospitality or retail environment, with the following qualities:

  • A proven track record of improving the guest experience
  • Excellent communication skills
  • Consistent and proven customer service skills

Qualities Required

At KFC, you will need to be driven to succeed and determined to progress and develop within your role. We are looking for someone who is:

  • Passionate
  • A flexible approach to work hours and shifts

Qualifications Required

No qualifications are required for this role.

Training Provided

  • Hospitality Team Member Level 2
  • Functional Skills in maths and English
Register interest

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