What will the apprentice be doing?
- Supporting customers with their individual requirements
- Recommending products
- Advising product solutions
- Showing empathy and understanding
- Stock control
- Provide creative suggestions for products.
What training will the apprentice take and what qualification will the apprentice get at the end?
This apprentice will work towards completing a L2 Customer Service Practitioner qualification and receive great opportunities to gain
hands-on experience in a supportive, real-work environment.
What is the expected career progression after this apprenticeship?
Completion of the apprenticeship will lead to a full-time role within the company.
Reality CheckSome weekend work will be required on a rota basis.
Skills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience
Qualifications RequiredGCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired