Guest Services Apprentice – Crystal Maze LIVE Experience, Manchester



Training Provider:


Weekly wage £180.00
40.0 hours per week Weekdays and weekends, mixture of mornings and evenings
duration: 12 months
start: 3 December 2019
Intermediate(level 2)
Hospitality team member Level 2 (GCSE) (apprenticeship standard)
26 November 2019 (application closing date)
We are looking for fun, dynamic, and friendly personalities to join our Catering team. You will be self-motivated, able to work independently or as part of a team. You must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.


This is a busy role in which you will be interacting and engaging with our customers during their experience or even during private events/parties.

The role involves:

  • Serving food and drinks to customers
  • Having up to date knowledge of products (dietary requirements/allergens etc.)
  • Delivering outstanding customer service
  • Liaising with team members to ensure the smooth running of the day or event!

Future Prospects

Future progression onto supervisory roles.

Reality Check

The current National Minimum Wage for an apprentice is £3.90 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £6.15 an hour for 18-20 year olds, £7.70 for anyone aged 21 to 24 and £8.21 for those over 25. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). These rates apply from 1st April 2019.

Skills Required

  • Ability to work well under pressure
  • Hardworking
  • Engaging
  • Team work

Qualities Required

To be successful you should be enthusiastic, outgoing, and passionate approach to Guest Service.

Qualifications Required

None required - All training is provided!

Training Provided

  • Hospitality Team Member- Food and Beverage L2
  • Functional skills if required
Apply now