What will the apprentice be doing?
Providing a warm, friendly welcome to all guests as the public face of
• Helping guests to discover more by answering questions and assisting
Handing out leaflets/promotional information related to Blenheim Palace
and our events
Ensuring a robust knowledge of our offer to make sure guests are given
Ensuring guest needs are met by engaging and building relationships
Any additional duties considered to be appropriate by your Line Manager
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service.
Not required to attend college, remote learning
What is the expected career progression after this apprenticeship?
Potential to complete further apprenticeships
Skills RequiredCommunication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative
Qualifications RequiredGCSE or equivalent English (Grade 4 - 9) Desired
GCSE or equivalent Maths (Grade 4 - 9) Desired