Global Technology & Operations Apprenticeship (London) - Degree (Level 6)

Bank of America (MBNA Limited) (Employer)

Ada, National College for Digital Skills (Training Provider)

Wage Competitive salary
35.0 hours per week Monday to Friday, times TBC.
3 years (duration)
20 September 2021(start date)
5 positions available
12 March 2021 (application closing date)
Register interest

Job Description

You will join one of our Global Technology teams in a full-time role whilst studying for a Digital Technology Degree. You’ll work alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems.


You’ll spend 80% of your time working alongside experienced colleagues, learning relevant and valuable skills, contributing to exciting projects whilst being exposed to cutting-edge technology and see first-hand how first-class organisations operate systems. The remaining 20% of your time you’ll follow an established apprenticeship programme run by our partner, Ada College, graduating after three years with a BSC Degree in Digital and Technology Solutions.

Apprentices work in all parts of the Technology organisation in roles ranging from business analysis, data science, software engineering, infrastructure engineering, system security, and technology operations. Apprentices evolve during the programme based on their career aspirations and depending on how quickly their technical and soft skills develop. We encourage apprentices to take advantage of employee networks, and all other resources made available to them to accelerate their career.

Successful apprentices will continuously relate what they are learning with their work at Bank of America, as they progress through their degree programme. The apprenticeship will support you in developing in key elements of the role below:

(1) Data Gathering:

  • Understanding a problem statement, a technology or business requirement
  • Build relationships throughout the organisation irrespective of location, and access systems to collate data
  • Establish a data quality process and apply it to the data to fill gaps and correct data points
  • Organise and store data so that it can be easily accessed and presented

(2) Data Analysis:

  • Apply a process or framework to translate data into information for the purpose of solving problem statements or meeting a requirement
  • Critically reviewing information and clearly stating your assumptions
  • Apply information to support your technology solution proposal. Present your proposal to your stakeholders and obtain their sign-off

(3) Delivery:

  • Plan the implementation work. Identify the risks, issues and dependencies, and manage them during the course of the implementation
  • Provide regular and transparent updates on your progress. Demonstrate your work to stakeholders regularly
  • Produce mock-ups or prototypes
  • Deliver your solution within the agreed timeline
  • Comply with all rules, regulations and policies, and document your work

Future Prospects

There is the opportunity for a permanent role on successful completion of the apprenticeship.

Skills Required

  • Attention to detail and accuracy
  • Work as part of a team and on your own effectively
  • Work within teams made up of both local and remote teammates
  • Proficient with Microsoft Office tools, ability to quickly learn new tools and applications

A keen interest and understanding in the below would be beneficial:

  • Financial services
  • System design and architecture, including networking
  • Software Development Life Cycle (SDLC), the Scrum framework, lean Agile, and DevOps
  • Database systems and business intelligence tools
  • Service management within Technology

Qualities Required

  • An enthusiastic learner with the intellectually curiosity to explore new ways to solve problems and meet requirements
  • Ability to be resilient and remain calm under pressure
  • Communicate clearly with diverse groups of colleagues
  • Knowing when and how to escalate, or to ask for help

Qualifications Required

  • Hold or predicted to achieve at least 3 A levels/BTEC or equivalent with a minimum of 104 UCAS points
  • Have at least a grade C or 5 in Maths and English Language GCSE (4 will not be accepted) or equivalent
  • Been a resident of the UK for the past 3 years
  • Have the right to work and remain in the UK indefinitely
  • Spend at least 50% of your working hours in England over the duration of the apprenticeship
  • Not completed a qualification or apprenticeship at the same level or lower which provided you with substantially the same skills or training as you would gain through this apprenticeship with Bank of America

Training Provided

Our Level 6 standard is integrated with a degree in Digital & Technology Solutions which is validated by the Open University. Each cohort spends their first 6 weeks at college taking part in our Launchpad training. This training not only covers modules for the degree programme but also ensures to prepare you for the workplace. Following the Launchpad training you will return to your employer for 7-8 weeks returning to Ada for one-week blocks on a rotation basis.

Register interest