What will the apprentice be doing?You will be passionate about delivering exceptional customer service. You will be taught all about our UK business, learning our key systems and processes, before specialising in providing hands-on support with our team of Service Engineers. You will learn about the full range of our products as you progress. Your role will include, but not restricted to: • Commissioning and start-up • Maintenance activities, both preventative and reactive maintenance. • Diagnostics & repair An ideal candidate will have a logical approach to problem solving, whilst maintaining the ability to quickly grasp new concepts and information. The role will initially be based from our Warwick Head Office, before moving on to being field based on completion of a successful training period. The ideal candidate will be prepared to travel Nationally/Internationally as required for the role and will hold an up to date passport for any international travel
What training will the apprentice take and what qualification will the apprentice get at the end?Level 2 Diploma in Engineering Operations Level 2 Certificate in Engineering Operations - Complying with statutory regulations and organisational safety requirements - Working efficiently and effectively in an engineering environment - Using and communicating technical information - Lean/Business Improvement - Mechanical maintenance/assemblies - General Machining, Fitting and Assembly Applications - Bench Fitting Relevant Workplace Training Functional Skills (If required) Please note that this Intermediate (Level 2) Apprenticeship will last for 12-18 months. It will involve spending one day per week at MAKE UK's state-of-the-art Training Hub in Aston, and four days per week at the employer's site for the duration of the apprenticeship.
What is the expected career progression after this apprenticeship?Potential for this role to become permanent within the Company. Annual pay review.
Reality CheckDue to the nature of our customer base an advanced DBS check will be performed on the successful candidate
Skills RequiredCommunication skills, Creative, Customer care skills, Initiative, Organisation skills, Problem solving skills
Qualifications RequiredGCSE or equivalent English Language (Grade 4 / C) Essential
GCSE or equivalent Maths (Grade 4 / C) Essential
GCSE or equivalent Science (Grade 4 / C) Desired