Elderflower Leisure Limited

Front of House / Food and Beverage Apprentice - Intermediate (Level 2)

Elderflower Leisure Limited (Employer)

Hit Training Ltd (Training Provider)

Weekly wage £240.00
40.0 hours per week 40 Hours Per Week. Shifts TBC.
12 months (duration)
31 May 2021(start date)
Hospitality team member (apprenticeship standard)
3 positions available
24 May 2021 (application closing date)
Register interest

Job Description

The successful candidate will want to provide the best service with a friendly and professional approach. Level 2 Hospitality team member apprenticeship standard.

Responsibilities

Closed on Sunday pm and all day / evening Mon and Tue.

Key Duties and Responsibilities:

  • Assist in creating a warm and welcoming environment for our guests
  • Ensure that guests are seated and provided with menus promptly
  • Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
  • Take food and beverage orders and ensure that orders are communicated accurately, and drinks served correctly
  • Ensure an efficient and safe delivery of all food and beverage orders
  • Set up, clear and tables promptly after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
  • Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures and training
  • Prepare all back of house service points with regard to expected numbers for breakfast, lunch or dinner requirements as necessary
  • Support the kitchen staff as and when required and in accordance with hygiene and safety regulations including washing up
  • Ensure that all front of house and guest areas are well maintained at all time

Future Prospects

For the correct candidate continuation of education and employment.

Skills Required

  • Cooking with attention to details
  • Maintain strict health and hygiene standards of the kitchen
  • Use of various cooking methods, ingredients, equipment and processes
  • Ability to multi-task and work efficiently under pressure, managing your time

Qualities Required

  • Punctuality
  • Willing to learn
  • Must have a good work ethic, being reliable and have a good sense of humour

Qualifications Required

None.

Training Provided

  • Level 2 Hospitality team member apprenticeship standard
Register interest

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