Front of House Apprenticeship - Intermediate (Level 2)

Whitbread (Employer)

Lifetime Training Group (Training Provider)

Weekly wage £279.30
30.0 hours per week Shift work including evenings and weekends, shifts TBC.
15 months (duration)
1 October 2021(start date)
Hospitality team member (apprenticeship standard)
2 positions available
24 September 2021 (application closing date)
Register interest

Job Description

Premier Inn are currently looking for Front of House Team Member Apprentices to join them, become part of the best loved hotel brand!

Responsibilities

As a Ground Floor Team Member Apprentice you will work across reception and food and beverage and support the efficient and effective running of your site. You will create a great first impression of our hotel to every guest. Your warm, genuine and friendly smile will help them to feel welcome and at ease. Working closely with colleagues every day, you will never stop striving to create a brilliant experience that keeps guests coming back for more.

Core Duties:

  • Checking guests in and out
  • Actively resolving any issues or complaints to ensure no guest leaves unhappy
  • Collaborating with other members of the team to hit targets
  • Having a sound knowledge of all hotel products, the local area and services
  • Implementing processes and systems to deliver efficiencies across the business 
  • Sharing best practice with the team to increase efficiency and guest satisfaction

We have an award-winning apprenticeship programme so you will be working towards your Hospitality Team Member level 2 Standard Qualification over the course of 15 months, alongside your day to day role.

If all of this sounds like you…. Apply today to start your Whitbread journey!

Future Prospects

  • Ongoing support and progression

Skills Required

  • Effective communication skills.
  • Attention to detail.
  • Solution focussed
  • Ability to work in a team and on an individual basis
  • Work in a fast paced environment
  • Guest focussed 
     

Qualities Required

  • A passion to deliver great service for every guest 
  • Willingness to learn

Qualifications Required

  • No qualifications needed, we will teach you everything you need to know!

Training Provided

  • Hospitality Team Member Level 2
  • Functional Skills in maths and English
Register interest

Related

About the employer

Whitbread plc is a British multinational hotel and restaurant company headquartered in Houghton Regis, Bedfordshire, United Kingdom. The company has its origins in brewing. Its largest division is Premier Inn, which is the largest hotel brand in the UK with over 785 hotels and 72,000 rooms.

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