Haigs Hotel

Front of House Apprentice - Intermediate (Level 2)

Haigs Hotel (Employer)

Hit Training Ltd (Training Provider)

Weekly wage £138.60
30.0 hours per week Shifts TBC.
12 months (duration)
2 July 2021(start date)
Hospitality team member (apprenticeship standard)
30 June 2021 (application closing date)
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Job Description

Learning the day-to-day operations within a hotel establishment. This would include restaurant service and bar work. We would be offering training in a fine dining restaurant with up to 80 cover and bar work for our restaurant and hotel guests.


  • An apprentice helps a restaurant supervisor to serve and engage with customers whilst training to be a full-time waiting staff
  • They would also oversee food supplies in refrigerators and storerooms, cleaning when necessary
  • Preparing the restaurant for service, laying up the tables and cleaning in the restaurant
  • During service candidates would greet customers, take orders, relay the orders to the kitchen staff, serving customers and generally looking after their needs to ensure they have an enjoyable meal
  • They would liaison with other members of staff when serving and hopefully would build a rapport with our customers, many of whom are regulars
  • Understanding the drinks we offer, how the bar works and be able to prepare drinks for customers
  • Apprentices would also be taught how to produce bills and take payments

Future Prospects

Full time work as a member of waiting staff with the potential to progress to a supervisor position.


Skills Required

  • Good communication

Qualities Required

  • Looking for a confident, reliable and enthusiastic individual with a willingness to learn and able to work both within a team and on their own


Qualifications Required

None required; however, English and maths will be assessed as part of the interview process.

Training Provided

  • Hospitality Team Member Level 2, maths and English Functional Skills Level 1
  • Customer rapport/ understanding customers requirements
  • Conflict resolvent
  • Communications skills developed
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