Bedford School

Front of House Apprentice

Employer:

Bedford School

Training Provider:

HIT TRAINING LTD

Weekly wage £224.80
40.0 hours per week Monday to Friday Shifts TBC
duration: 12 months
start: 2 December 2019
Bedford
Intermediate(level 2)
Hospitality team member (apprenticeship standard)
29 November 2019 (application closing date)
Sodexo Bedford school have a new exciting Front of House Apprenticeship opportunity and are recruiting for a new team member who will complete a level 2 Hospitality Team Member qualification in this prestigious setting.

Responsibilities

To work in partnership with both the Catering and Hospitality management team at Bedford School (Sodexo) and HIT Training, to understand, develop and learn how the business operates from ground level right through to managing the business unit as per the apprenticeship course guidelines outlined during the induction process.

On this Apprenticeship with Sodexo at Bedford School you will learn how to improve and build on existing hospitality skills and train to be a 1st class catering team member serving food and hot and cold Beverages in the restaurant servery.

This role will be fast paced and exciting with loads of customer interaction and teamwork and will give you a recognised hospitality qualification

Your duties will include:

  • Greeting customers and providing a warm and welcoming customer service experience
  • Taking food and drink orders
  • Serving food and drink at the table
  • Opening and closing procedures including setting up and breaking down of table and furniture for functions as required
  • Cash handling
  • Serving customers, including pupils, staff and visitors to the school at the counter or at functions
  • Working as part of the team
  • Adhering to all Health & Safety guidelines
  • Providing all customers with great customer service
  • Liaising with the kitchen, other team members and guests to ensure a fantastic level of hospitality service is achieved
  • Learning how to use the coffee machine if required
  • Bar work

Future Prospects

Possibility of further training and development to gain further knowledge of the Food & Beverage industry.

Skills Required

  • Great attention to detail and customer focused
  • Have passion for the Food & Beverage/Hospitality industry
  • Highly effective communication and interpersonal skills
  • Clear and effective working style
  • Ability to analyse problems analytically, develop opportunities and implement innovative solutions and approaches
  • Excellent time management and organisational skills
  • PC and software literate
  • Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate
  • Displays a constant and sustained level of enthusiasm and self-motivation
  • Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels
  • Ability to set high standards, achievable through striving for continuous improvement
  • Ability to act on own initiative and also to work effectively as part of a team
  • Flexible approach to role

Qualities Required

  • Client focused – always have the client (and their customers) at the forefront of everything we do
  • Passionate about good customer service
  • Enthusiastic
  • Self-Motivated
  • Able to build and maintain relationships at all levels - Is able to communicate within both client and Sodexo organisations
  • Committed to Development - Demonstrates recognition of others’ contribution
  • Positive - Focuses on what can be done
  • Responsible
  • Conscientious

Qualifications Required

None required - English and maths will be assessed as part of the application process.

Training Provided

  • Level 2 Hospitality Team Member apprenticeship
  • Functional Skills maths and English (Level 1) if required
Apply now