The Railway Inn

Food and Beverage Apprentice


The Railway Inn

Training Provider:


Weekly wage £164.85
35.0 hours per week Monday to Friday, times TBC
duration: 12 months
start: 2 December 2019
Intermediate(level 2)
Hospitality team member (apprenticeship standard)
2 positions available
29 November 2019 (application closing date)
The Railway are looking for a keen Food and Beverage Apprentice to join their experienced team and learn the trade alongside working to gain a Level 2 Hospitality Team Member Qualification.


At The Railway, Head Chef Paul, an AA rosette winner, brings an exciting and authentic array of good British food with a bit of classic French influence. With a strong focus on fresh fish from Exmouth and game from local butchers, The Railway makes the most of Devon’s produce in a varied and seasonal menu.

The Railway are looking for a keen Food and Beverage apprentice to join their experienced team and learn the trade alongside working to gain a Level 2 Hospitality Team Member Qualification.

You will be expected to:

Provide a warm, friendly and efficient food and beverage service to our guests

Ensure exceptional service standards are delivered and maintained at all times in line with our guest expectations.

Duties to include:

  • Assist in creating a warm and welcoming environment for our customers
  • Ensure that customers are seated and provided with menus promptly
  • Ensure that all customer requests and queries are responded to promptly and effectively and an exceptional service is delivered to customers at all times
  • Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions our customers may have
  • Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
  • Ensure an efficient and safe delivery of all food and beverage orders in line with customer expectations, ensuring an exceptional level of service is maintained at all times
  • Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
  • Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
  • Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
  • Ensure all cash, change, float and till procedures are carried out in line with agreed procedures
  • Prepare all back of house service points with regard to expected numbers for lunch or dinner requirements as necessary
  • Support the kitchen staff as and when required and in accordance with hygiene and food safety
  • Ensure that all front of house and customer areas are well maintained at all times

Future Prospects

Continuation of employment.

Skills Required

  • Strong organisational skills
  • Great communication skills

Qualities Required

  • A passion for working with high quality ingredients
  • Some previous experience would be an advantage but not essential
  • Self-motivated and proactive
  • Enthusiasm and willingness to learn
  • Great attention to detail
  • Ability to work in a high pressure, fast-paced environment
  • Willingness to follow instruction
  • Willing to complete the relevant training and culinary qualifications

Qualifications Required

Grades C or 4 or above (or equivalents) in maths and English is an advantage but not essential. Both maths and English will be assessed as part of the interview process.

Training Provided

  • Hospitality Team Member Level 2
  • Maths and English if required
Apply now