Responsibilities
- Provide support to the Web Finance Team
- Processing web customer refunds
- Review and delete multiple auth web transactions
- Process and respond to chargeback requests
- Assist with the web sales fraud queue review and actions
- Provide support with a large E-Commerce account
- Allocate remittances for payments received into the bank
- Help to generate chargeback report
- Assist with the completion of the RMA spreadsheet for E-Commerce Admin to check
- Support the E-Commerce Finance Associate with producing reports for the Sales Managers for each account
- Ensure compliance with company and departmental procedures
- Complete ad-hoc duties as directed
Future Prospects
A possible full-time role will be available within the business upon completion of the apprenticeship.
Reality Check
- 20 days holiday plus Bank Holidays
- Free car parking
- Pension
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit: https://www.gov.uk/national-minimum-wage-rates
Skills Required
- Analytical skills are desirable
- Experience with Oracle
- Experience with Microsoft Excel to a more than basic level
- Experience working to deadlines
- Communication and networking skills
Qualities Required
- Task driven, comfortable following a daily task list
- Keen to generate and build on new ideas for the business
- Flexible and innovative approach
- Committed to personal development
- Customer focussed
- Co-operative and organised
- An active team member
- Able to prioritise day to day workload
Qualifications Required
- English and maths GCSE’s grade A-C (4-9) or equivalent
Training Provided
Throughout the duration of the Apprenticeship you will be required to attend one of PETA training centres for off-the-job training. The majority of training will be completed with your employer at your place of work.
You will work towards the following qualifications:
- Business Administrator Level 3 Apprenticeship Standard
- Functional Skills in English and maths (if required)