E-Commerce Apprentice - Advanced (Level 3)


Homespace Direct Limited

Training Provider:


Weekly wage £156.00
40.0 hours per week Monday - Friday, 09:00 - 17:30, with 30-minutes for lunch.
duration: 16 months
start: 29 July 2020
Advanced (Level 3)
Digital marketer (apprenticeship standard)
15 July 2020 (application closing date)
E-Commerce Apprenticeship based in Cheadle Heath.


Whilst on the Apprenticeship, Apprentices take on full roles and are encouraged to make commercial and business development decisions, with full support as and when required. The role will educate you in all aspects of business and will be challenging enough to enable you to develop well rounded business acumen.

Main responsibilities:

  • Prepare listings for new products, so that they may be uploaded on to various sales channels like our own website, eBay and Amazon. This involves accurate description writing and editing photos
  • Answering customer queries via email and telephone regarding order queries and product information
  • Liaising with suppliers regarding, products, deliveries and delivery schedules
  • Identifying new products, involving pricing, margin and competitor analysis
  • Processing customer orders using a fully integrated order processing and stock management IT system
  • Processing customer returns
  • Involvement in business development projects
  • Monthly reports including margin and stock analysis
  • Liaising with pickers regarding stock discrepancies etc.
  • Matching purchase delivery notes and invoices
  • Helping in other areas when occasionally needed

Future Prospects

To continue onto full-time employment.

Skills Required

  • Computer literate
  • Good communication skills

Qualities Required

  • Ability to work to deadlines
  • Personal qualities
  • Attention to detail, will be writing listings for website.
  • Company will help build confidence, but ideally someone who is confident  
  • A good work ethic

Qualifications Required

6 GCSEs including maths and English (or equivalent).

Training Provided

Level 3 Digital Marketer apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Work-based learning
Register interest