Digital Marketing Apprentice - 20211 - Advanced (Level 3)

Cheerfy Ltd (Employer)

QA Apprenticeships (Training Provider)

Weekly wage £230.62
37.5 hours per week Monday -Friday, 9am - 5:30pm
15 months (duration)
26 October 2020(start date)
Digital marketer (apprenticeship standard)
12 October 2020 (application closing date)
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Job Description

Cheerfy is looking for a apprentice who's passionate about writing content/story-telling, to support its customer success and customer retention activities within the hospitality industry in UK and Spain. You should be prepared to work in a fast-paced, international team environment, and home-based in the UK (London) with ability to travel locally.


Main responsibilities: 

  • You will support key hospitality accounts in their use of the Cheerfy platform
  • You’ll be responsible for creating written content for automated digital campaigns on Cheerfy
  • You will be responsible for creating attractive online menus on Cheerfy 

Job requirements:

  • Support Account Executives in working with new clients to get them set up on the Cheerfy platform based on the individual challenges and needs of our client brands
  • Assist clients with installations to ensure the product is correctly provisioned
  • Customise Cheerfy use cases (digital content) based on each client objectives and help analyse results. This requires matching the capabilities of Cheerfy personalised, real-time automatic email campaigns Create branded online ordering menu on Cheerfy platform to support multiple delivery, takeaway and order at table services
  • Walk clients through the Cheerfy platform, demonstrating its capabilities through practical use cases
  • Be a Cheerfy ambassador, making Cheerfy the CRM and customer engagement platform of choice in the hospitality sector

Future Prospects

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Reality Check

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years. 

Skills Required

  • Excellent interpersonal and consultancy skills
  • Excellent written and story-telling skills
  • Attention to detail
  • Experience in Excel and ability to analyse data
  • Initiative and ability to work independently

Qualities Required

  • Fluent in English (ideally in Spanish too)
  • Based in UK, ideally around London
  • Home-based, with flexibility to travel locally

Qualifications Required

  • 5 GCSE’s, grades A*-C/9-4 or equivalent (including English Language and maths) 

Training Provided

  • BCS Level 3 Digital Marketer Apprenticeship
  • Principles of Coding (BCS KM1)
  • Marketing Principles (BCS KM2)
  • Google Analytics IQ (KM3)
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